In the course of your visits to my website or use of my products and services, I may obtain the following information about you: name, company name, email address, telephone number, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘Personal Data’).
My services are not directed to persons under 18 and I do not knowingly collect Personal Data from anyone under 18. If I become aware that a child under 18 has provided me with Personal Data, I will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided me with Personal Data without your consent, then please contact me.
You can update or delete your Personal Data by contacting me directly to do so.
Use of Information
Personally Identifiable Information: I use the information collected to deliver my services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of my marketing communications at any time by unsubscribing or emailing me and your request will be actioned immediately.
Any information you choose to make publicly available, such as blog comments and testimonials on my website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
Storage and Security
I will use all reasonable means to protect the confidentiality of your Personal Data while in my possession or control. All information I receive from you is stored and protected on secure servers from unauthorized use or access. No method of transmission over the Internet, or method of electronic storage, is 100% secure. While I strive to use commercially acceptable means to protect your Personal Information, I cannot guarantee its absolute security.
I retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce my agreements.
In the event there is a breach of my security and your Personal Data is compromised, I will promptly notify you in compliance with the applicable law.
Cookies, Pixels and Analytics
This website uses Google Analytics, which utilises ‘cookies’ to analyse website traffic, provide social media sharing and liking functionality and help me provide a better website visitor experience.
In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.
Sharing your information with third parties
This website does not share your information with third parties. I do not and will not sell Personal Data or any customer information.
Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights.
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